Starter
Essential tools for operations.
199PLN/month
- Menu management
- KDS
- QR menu
- Table management
orderCore Tool
Start direct orderingStart Selling · Popular
Accept orders directly from your guests.
TableMind Direct Ordering gives your restaurant its own channel for pickup, takeaway, delivery, and dine-in. Guests order from your menu, website, QR code, or link — while your team manages everything from one connected dashboard.
Own your channel
Commission-free
Pickup & delivery
New direct order
#1044 · Pickup · $42
0% marketplace fee
Straight to your kitchen
The summary
Your restaurant shouldn't depend only on marketplace apps.
Marketplaces bring visibility, but they also create dependency. Direct Ordering lets your restaurant accept orders through your own branded flow. Start with your digital menu, enable ordering, connect payments, send orders to the kitchen, and use customer data to bring guests back.
The Big Idea
Turn your menu into your own ordering channel.
A digital menu lets guests browse. A direct ordering system lets them act — add to cart, choose pickup, takeaway, delivery, or dine-in, pay, and get confirmation.
Your team sees the order instantly and manages prep from the dashboard or kitchen display. More control over the guest relationship, more visibility, a better path to repeat business.
Browse becomes buy — on a channel you own.
Your brand
A page that feels like your restaurant, not a marketplace listing.
Your guests
Keep the relationship and customer data, not a third party.
Your margin
Fewer per-order commissions eating into revenue.
Your insights
See order behavior and bring guests back.
The basics
What is a direct ordering system?
It lets guests place orders directly with your restaurant instead of relying only on third-party marketplaces.
Guests order from your website, QR menu, social link, Google profile, or branded ordering page — the order goes to you. With TableMind it connects to your menu, payments, kitchen display, delivery, CRM, loyalty, and analytics.
Why direct orders give you more control
Marketplaces are useful, but expensive
They bring reach, but restaurants often want more control over margins, relationships, and repeat orders.
Guests already know your restaurant
If a guest searches for you or follows you on social media, they should be able to order directly from you.
Your customer data matters
Direct ordering helps you build your own guest database instead of losing the relationship to third-party channels.
Your brand should own the experience
Your ordering page should feel like your restaurant — not a generic marketplace listing.
Ordering should connect to operations
Orders shouldn't sit in disconnected inboxes — they should connect to availability, kitchen display, payments, records, and analytics.
Tailored Benefits
Everyone in the restaurant, one connected order.
For Owners
Reduce marketplace dependency, improve margins, and keep a closer relationship with guests.
For Teams
Front-of-house and kitchen get clear orders with notes, modifiers, and status — manual and digital in one workflow.
For Guests
Order directly from the restaurant — no searching through marketplace apps to find the place they already love.
Process
From menu to repeat guest in eight steps.
Use Cases
Real checkout scenarios.
Small Restaurant
Adds direct ordering links to website and social media so guests order directly without marketplace commissions.
Pizzeria
Guests customize sizes, toppings, or choose half-and-half compositions. Kitchen gets exact details.
Cafe Order Ahead
Customers order coffee & bagels during their commute. Morning rush runs faster, lines disappear.
Hotel Room Service
Guests order room service from table QR codes assigned to specific rooms. Kitchen prep stays clean.
Delivery-Focused
Launch own ordering page and connect with courier networks, steering majority of volume direct.
Multi-location Brand
Creates a unified ordering process across all locations with central reporting and control.
Features
One platform. Full of possibilities.
Explore the capabilities built into TableMind Direct Ordering, organized by operational themes.
Give guests a simple, aesthetic ordering flow under your brand — for pickup, takeaway, delivery, or dine-in.
Branded ordering page
An ordering website styled with your restaurant's logo, colors, and identity.
Order from digital menu
Items in your digital menu become instantly orderable for guests.
Pickup orders
Accept direct customer collection orders at your counter.
Takeaway orders
Let guests order ahead to go via a modern digital channel.
Delivery orders
Manage delivery zones, delivery fees, and courier rules.
Dine-in ordering
Table QR codes let guests order and pay directly from their table.
Scheduled orders
Guests can place orders for immediate preparation or schedule them for later.
Service mode selection
Clear prompt asking guests to select pickup, delivery, or table before ordering.
Modifiers & variants
Support item sizes, custom options, extras, and preparation notes.
Manage orders seamlessly. Keep your team updated and send tickets directly to kitchen displays.
Order notifications
Visual and audio alerts in the dashboard so staff never miss a new order.
Order status tracking
Track ordering states from new, accepted, cooking, to ready/delivered.
Kitchen KDS sync
Direct orders sync automatically with the Kitchen Display System queues.
Waiter app connection
Waiters track order status and table orders right from their mobile phones.
Busy mode toggle
Temporarily slow down or pause incoming online orders during peak kitchen rushes.
Delivery zones
Draw precise delivery radius maps to ensure profitable operations.
Minimum order value
Set threshold amounts to protect margins on deliveries.
Build loyalty, increase repeat orders, boost basket values, and run campaigns from customer data.
Interactive upselling
Smart recommendations for drinks, sides, or desserts right before guest checkout.
Promo codes
Configure discount codes and campaign promotions to drive direct channels.
Online payment methods
Apple Pay, Google Pay, card payments, and pay-on-delivery options.
Customer data capture
Collect emails, phone numbers, preferences, and order history legally.
CRM integration
Sync order history with customer profiles for email newsletters.
Loyalty program sync
Reward returning guests with points, stamp cards, or cashback.
Marketing analytics
Monitor basket values, conversion rates, and channel performance.
Social media links
Add ordering URLs to Instagram, Google profile, and prints.
Direct sales reports
Compare direct sales revenue against third-party marketplace costs.
Your Own Channel
An ordering channel you control.
Let guests order directly from your restaurant instead of sending every order through third-party platforms — your brand, your guests, your margin.
Marketplace
-25%
commissions
Direct Channel
0%
channels & data
Service Modes
Pickup, takeaway, delivery, and dine-in.
Support different service types from one ordering system — turn on what fits your restaurant.
Pickup
Collect at the counter
Takeaway
Order ahead to go
Delivery
Zones & courier sync
Dine-in
From table QR codes
Bigger Baskets
Upsells built into the flow.
Recommend sides, drinks, desserts, upgrades, or popular items before checkout — no manual upselling on every order.
Add a drink & dessert?
Prep Flow
Orders that reach the right team.
Send direct orders to your dashboard, waiter app, or kitchen display so staff can act quickly.
Phone→Dashboard→Kitchen KDS
CRM & Loyalty
Customer data you can use again.
Direct orders help you understand guests, track repeat ordering behaviors, surface popular items, and turn one-time visits into lifetime regulars.
42%
repeat order rate
120 PLN
average direct basket
+18%
with upsells enabled
1,240
guests saved in CRM
The ecosystem
Works better with the rest of TableMind.
Digital Menu
Your menu becomes the foundation for direct ordering.
QR Payment at the Table
Let guests pay from their phone after ordering.
Kitchen Display System
Send orders directly to the kitchen screen.
Delivery & Takeaway
Manage off-premise orders more clearly.
CRM
Build customer profiles from direct orders.
Loyalty Program
Reward repeat guests and bring them back.
Insights & Analytics
Track revenue, orders, bestsellers, and channels.
Marketplace Integrations
Compare direct orders with external marketplace orders.
Digital Menu
Your menu becomes the foundation for direct ordering.
QR Payment at the Table
Let guests pay from their phone after ordering.
Kitchen Display System
Send orders directly to the kitchen screen.
Delivery & Takeaway
Manage off-premise orders more clearly.
CRM
Build customer profiles from direct orders.
Loyalty Program
Reward repeat guests and bring them back.
Insights & Analytics
Track revenue, orders, bestsellers, and channels.
Marketplace Integrations
Compare direct orders with external marketplace orders.
Pricing
Start direct ordering when you're ready.
Add direct ordering channels to your existing TableMind menu when you are ready to sell online.
SAVE 20%
Most Popular
Pro
Growth and online features.
259PLN/month
- Everything in Starter
- Online ordering
- Reservations
- Analytics
- Custom branding
Premium
Enterprise automation.
Custom pricing
- Advanced AI assistant
- Preorder/dine-in automation
- Priority support
- API access
Success Stories
Trusted by local restaurants & cafes.
FAQ
Questions, answered.
It lets guests place orders directly with your restaurant through your website, QR menu, ordering link, or app — instead of relying only on third-party marketplaces.
Yes. You can add your TableMind direct ordering link to your current website or set up a dedicated ordering page that links back to your domain.
Yes. Table QR codes can open your digital menu with direct table ordering enabled, letting guests scan, customize items, and place their order from their seat.
Yes. Direct ordering supports both pickup and takeaway service modes, letting guests pre-order, select their pickup slot, and pay online.
Yes. Delivery can be configured with custom delivery zones, delivery fees, and estimated prep/travel times depending on your courier setup.
Yes. Direct ordering supports dine-in QR ordering where guests place orders directly to their table, linking back to the waiter app and kitchen displays.
Yes. Modifiers, toppings, extra options, and preparation sizes are fully customizable, helping you upsell extras on every item.
Yes. When direct ordering is connected to the Kitchen Display System (KDS), orders appear instantly on kitchen monitors to keep prep organized.
Yes. Support online payments using credit cards, Apple Pay, Google Pay, or let guests choose to pay in-person upon pickup/delivery.
Yes. A toggle in your TableMind dashboard lets you activate 'Busy Mode' or pause incoming online orders during peak kitchen rushes.
Yes. Direct orders capture guest data, automatically sync to your CRM, and connect with loyalty programs to reward repeat customers.
Yes. TableMind direct ordering doesn't require replacing delivery apps — it creates an additional commission-free direct sales channel that you fully own.
Ready to accept orders directly?
Turn your digital menu into your own ordering channel for pickup, takeaway, delivery, and dine-in. Setup is instant.